---
title: "Ruva Terms of Use: using the app and website"
description: "The terms for using Ruva: a wellness tool, not medical advice or contraception, with community rules, optional support payments and our responsibilities to you."
url: "https://myruva.co/terms"
language: "en-GB"
version: "1.10"
updated: "2026-11-12"
---

# Terms of Use

*Version 1.10 · Last updated 12 November 2026*

These terms apply when you use the Ruva apps on iPhone, iPad, Mac (the iPad app, on Macs with Apple silicon), Apple Watch, Android phones and tablets, and Wear OS watches, and the website myruva.co. Ruva is operated by Zuro Ansa Tech LLP, a limited liability partnership registered in India ("Ruva", "we", "us"). By using Ruva, you agree to these terms. If you don't agree, please don't use it.

Our [Privacy Policy](https://myruva.co/privacy) explains how we handle your information. It's a separate document, and it isn't part of this agreement.

## 1. What Ruva is

Ruva is a wellness app for recording your periods and the things you notice day to day, seeing patterns in your own records, and keeping useful notes in one place. It includes modes for trying to conceive, pregnancy, the months after a birth and perimenopause, a library of guides, and optional features such as sync between your devices, cloud backup, partner sharing and a community. Companion apps for Apple Watch and Wear OS watches show a summary of today and let you log a few things. They need Ruva on your phone.

## 2. What Ruva isn't

**Ruva isn't medical advice.** The app, its guides and anything in the community are general information. They don't replace advice from a doctor, nurse, midwife, pharmacist or other qualified professional, who can take your circumstances into account.

**Ruva isn't a medical device.** It doesn't diagnose, treat, cure or prevent any condition, and it isn't intended to. Health checks, pattern notes and the doctor summary help you prepare for a conversation with a professional. They aren't assessments.

**Ruva isn't contraception.** Fertile-window estimates mustn't be used to prevent pregnancy, and Ruva has no "safe days". If you want to avoid pregnancy, talk to a professional about a method that suits you.

**Estimates are estimates.** Period, ovulation and fertile-window predictions are based on what you've logged and on typical cycles. They can be wrong, especially when cycles vary, and they can't confirm ovulation or pregnancy.

**In an emergency, don't rely on Ruva.** If you feel very unwell, are in severe pain, are bleeding heavily, or are worried about your safety or someone else's, call your local emergency number or get urgent medical help.

Our [Medical disclaimer](https://myruva.co/medical-disclaimer) says more.

## 3. Who can use Ruva

You must be at least 13 years old to use Ruva. If you're younger than the age of digital consent where you live, you need a parent's or guardian's permission to use the cloud features, as our [Privacy Policy](https://myruva.co/privacy#children-and-teenagers) explains. To use the community, you need to link a Google, Apple or email account, and you must be at least 16 to post or reply.

If you use Ruva, you confirm that you meet these requirements and that you're allowed to use it under the laws that apply to you.

## 4. Your information and the cloud features

What you log is stored on your phone (or the tablet or Mac where you use Ruva). A watch keeps only a short summary of today and the logs that haven't reached your phone yet. You're responsible for keeping your phone secure and for keeping a copy of your data if it matters to you, for example with the export, sync or the optional cloud backup. We can't recover data stored only on a lost or reset phone. While sync is on, a change or deletion you make on one device, including restoring a file, applies on all your signed-in devices.

Sync, cloud backup, account linking, partner sharing and the community are optional. We'll take reasonable care to keep them working and secure, but we can't promise they'll always be available or free of errors. If we ever stop offering a cloud feature, we'll tell you in advance where we can, and you'll still be able to export your data from the app.

When you share your partner code, anyone who has the code can read your summary. You're responsible for who you give it to.

## 5. The community

The community is a place to ask questions and share experiences under a display name. To use it, you need to link a Google or Apple account, or an email account with a verified address. When you post, you agree to follow the [Community guidelines](https://myruva.co/community-guidelines). In particular, you must not:

- harass, threaten, bully or demean anyone, or post hate speech
- post sexually explicit content, or any content involving minors in a sexual way
- post personal details about another person, or information that identifies you if you don't want to be identified
- give dangerous medical advice, recommend doses, or sell or offer medicines
- pretend to be a health professional or someone else
- advertise, spam or post links for commercial purposes
- encourage self-harm or suicide
- break the law or encourage others to

**Your posts.** You keep ownership of what you write. You give us a worldwide, non-exclusive, royalty-free licence to store, display and distribute it within Ruva, for as long as it's in the community, so other people can read it. The licence ends when you or we delete the post, apart from copies we need to keep for safety or legal reasons.

**Moderation.** You can report posts and replies in the app. Posts that several people report are hidden automatically until we review them. We may remove content, or stop a device from posting, if we believe it breaks these terms or the guidelines, or puts someone at risk. We're not obliged to monitor everything posted, and we aren't responsible for what other people post. If you think we've removed something by mistake, email hello@myruva.co.

## 6. Using Ruva fairly

You agree not to misuse Ruva. That means you won't:

- try to access data that isn't yours, or get around security rules, rate limits or other protections
- interfere with or overload the app, the cloud service or the website
- copy, scrape or harvest content or data from the community or the website by automated means
- reverse engineer the app, except where the law allows it
- use Ruva for anything unlawful, or to harm others

## 7. Optional support payments

Every feature in Ruva is free. You can choose to support Ruva with a monthly contribution or a one-time payment through the App Store or Google Play.

- **Support adds nothing.** It doesn't give you features, content, priority or any other benefit, and not paying never limits what you can do.
- **The store handles payment.** Payments are made to, and processed by, Apple or Google under their terms. Prices are set in your local currency by the store and may include tax.
- **Monthly contributions renew automatically** each month until you cancel. You can cancel at any time in your store account: on iPhone and iPad, in Settings › your name › Subscriptions; on a Mac, in the App Store › your name › Account Settings › Subscriptions; on Android, in Google Play › Payments & subscriptions › Subscriptions. Cancelling stops future payments. We don't refund the current month.
- **Refunds** are handled by Apple and Google under their refund policies. We can't issue refunds directly, but we'll help where we can.
- **Requests are occasional.** If you've never supported Ruva, the app asks whether you'd like to after three months of use, and then every three months. You can close it. Ruva may also ask you once to rate it in your app store.
- **Your legal rights stay intact.** Nothing in this section affects rights you have under consumer law, including any right to withdraw from a purchase.

## 8. Intellectual property

Ruva, including the app, the website, the guides, the illustrations, and the Ruva name and logo, belongs to us or our licensors and is protected by intellectual property laws. We give you a personal, non-exclusive, non-transferable, revocable licence to use the app on devices you own or control, for your own non-commercial use, under these terms and the app store's rules.

You may share links to the website and quote short passages from guides with a link to the source. Please don't copy, sell or republish Ruva's content or illustrations without our permission. If you send us feedback or ideas, we may use them without owing you anything.

## 9. Other services

Ruva works with services provided by others, such as Apple, Google, Health Connect, the watch connection services on Apple Watch and Wear OS, and the app stores. Your use of those services is governed by their terms, and we aren't responsible for them. Links to other websites, such as the sources of our guides, are provided for your information. We don't control those sites.

## 10. Changes to Ruva

We're continually improving Ruva, so features may change, and we may add or remove some. We'll try to give notice of changes that significantly affect you. You can stop using Ruva at any time by uninstalling it; see [Account and data deletion](https://myruva.co/delete-account) to remove your data first.

## 11. Disclaimers

We work hard to make Ruva accurate, useful and reliable, and to keep its guides up to date with their sources. But, to the extent the law allows, Ruva is provided "as is" and "as available", without warranties of any kind, including warranties of accuracy, fitness for a particular purpose or uninterrupted availability. We don't guarantee that predictions, estimates or content will be correct, complete or suitable for your situation.

If you're a consumer, you may have rights under the law of your country that can't be excluded. Nothing in these terms affects them.

## 12. Our responsibility to you

Nothing in these terms limits or excludes our liability for death or personal injury caused by our negligence, for fraud, or for anything else that can't be limited or excluded by law.

Subject to that, and to the extent the law allows:

- we aren't responsible for loss or damage that wasn't reasonably foreseeable, or that results from your decisions about your health, contraception or medical care
- we aren't responsible for data lost from your phone, or for problems caused by services we don't control
- because Ruva is free, our total liability to you for any claim related to Ruva is limited to the greater of the amount you paid us in support in the 12 months before the claim, or 50 US dollars (or the equivalent in your currency)

If you're a consumer in the EEA or the UK, we're responsible for loss or damage you suffer that is a foreseeable result of our breaking these terms or failing to use reasonable care and skill. We aren't responsible for business losses, because Ruva is for personal use.

## 13. Ending your use

You can stop using Ruva at any time. We may suspend or end your access to the community or the cloud features if you seriously or repeatedly break these terms, if we must do so by law, or to protect other people. Where it's reasonable, we'll explain why and give you a chance to export your data. Sections 2, 8, 11, 12 and 14 continue to apply after you stop using Ruva.

## 14. Governing law and disputes

These terms are governed by the laws of India, and the courts of India have jurisdiction over any dispute. If you're a consumer, this doesn't take away the protection of the mandatory laws of the country where you live, and you can also bring a claim in the courts there.

If you have a problem with Ruva, please contact us first at hello@myruva.co. Most issues can be sorted out quickly. If you're in the EU, you may also be able to use your national consumer dispute resolution bodies.

## 15. Changes to these terms

We may update these terms, for example when Ruva or the law changes. The version and the date at the top of the page show the latest change. If a change significantly affects you, we'll tell you in the app or on the website before it takes effect. If you don't agree, you can stop using Ruva. If you keep using it, you accept the updated terms.

**What changed in version 1.10:** Veya is now called Ruva. The operator (Zuro Ansa Tech LLP), the data we hold and your rights are unchanged.

**What changed in version 1.7:** the optional cloud features now include sync between your devices, and section 4 explains that a change on one device applies on all of them while sync is on. The privacy policy explains what sync sends.

**What changed in version 1.6:** you can now also use the community with an email account. The privacy policy now describes email accounts.

**What changed in version 1.5:** nothing in these terms. The privacy policy now describes the app's usage analytics.

**What changed in version 1.4:** using the community now needs a linked Google or Apple account. The privacy policy was also updated.

**What changed in version 1.3:** from 20 October 2026, Veya is operated by Zuro Ansa Tech LLP, a limited liability partnership registered in India, instead of an individual. These terms are now governed by the laws of India instead of the State of Delaware, USA. Nothing else in the terms changes.

**What changed in version 1.2:** the terms now cover Veya on iPad, Mac, Apple Watch, Android tablets and Wear OS watches, describe the watch apps, and explain when Veya asks for support or a rating.

## 16. General

- If a court finds part of these terms unenforceable, the rest still applies.
- If we don't enforce a term straight away, we can still enforce it later.
- We may transfer these terms to another organisation that takes over Ruva. Your rights won't be reduced as a result. You may not transfer your rights under these terms to anyone else.
- These terms, with the documents they refer to, are the whole agreement between you and us about Ruva.

## 17. Additional terms for the App Store

If you downloaded Ruva from Apple's App Store, these terms are between you and us, not Apple. Apple isn't responsible for Ruva or its content, has no obligation to provide maintenance or support, and, to the extent the law allows, has no warranty obligation for Ruva. If Ruva fails to meet an applicable warranty, you can notify Apple, which may refund the purchase price, if any. Apple isn't responsible for any claims relating to Ruva, including product liability, legal or regulatory compliance, consumer protection or intellectual property claims; we are, to the extent these terms say so. You confirm that you aren't in a country subject to a US government embargo or on a US government list of restricted parties. Apple and its subsidiaries are third-party beneficiaries of these terms and may enforce them against you.

## 18. Contact

Zuro Ansa Tech LLP\
Email: hello@myruva.co

## 19. Language of these terms

These terms are published in English, Spanish, French, German, Brazilian Portuguese, Arabic, Simplified Chinese and Hindi. The translations are provided for your convenience. If a translation differs from the English version, the English version prevails, unless the law where you live requires otherwise.