--- title: "Delete your Ruva data and account" description: "Delete your Ruva account in the app in one step: phone data, cloud backup, partner summary, community posts, reports and sign-in. Or ask us by email." url: "https://myruva.co/delete-account" language: "en-GB" version: "1.10" updated: "2026-11-12" --- # Account and data deletion *Version 1.10 · Last updated 12 November 2026* You can delete your Ruva account, and everything Ruva holds about you, from inside the app in one step. This page explains what that removes, the smaller options you have, and how to ask us to delete your data if you no longer have the app. ## Before you start Deleting can't be undone. If you might want your records later, save a copy first: in Ruva, go to **Settings › Your data & devices › Download all your data** and choose **Download (JSON)**. You can restore that file into Ruva on any phone, without an account. ## Delete your account in the app 1. Go to **Settings › Delete my account**. You can also get there from **Settings › Privacy settings › Delete all data**, and from **Settings › Your data & devices**. 2. Ruva lists what will be deleted. Tap **Delete my account**, then **Delete everything** to confirm. 3. If you linked a Google or Apple account, Ruva asks you to confirm that account first. With an email account, it asks for your password. If you back out, nothing is deleted. This deletes: - everything on your phone: periods, entries, notes, profile, reminders and settings - the synced copy in our cloud, if you used sync between your devices - your cloud backup, if you made one, with every part of it - your partner summary, if you shared one, so the code stops working - your community posts, together with the replies under them, and your replies on other people's posts - the reports you made about community content - your nudge record, if nudges were on: the notification tokens, time zone, check-in hour and the day you last used Ruva - your sign-in account: the anonymous ID, and a linked Google, Apple or email account (for an email account, also your name, email address and password) On iPhone, if you used Sign in with Apple, deleting your account also revokes Ruva's access to your Apple ID. If that step can't be completed, Ruva shows you how to do it yourself: in **Settings › your name › Sign-In & Security › Sign in with Apple**, choose Ruva and tap **Stop Using**. Ruva then starts again from the beginning, and confirms when everything is deleted. If you used sync, your other phones, tablets and browsers stop syncing but keep what's stored on them. To remove it there, delete your data in Ruva on each one, or uninstall it. ### If you're offline Everything on your phone is deleted straight away. The cloud part needs a connection: if you're offline, or a step fails, Ruva tells you that your cloud data isn't deleted yet and tries again each time it opens until it's done. You can also try again from **Settings › Your data & devices**. If it keeps failing, email hello@myruva.co. ## Other options in the app - **Turn sync off:** in **Settings › Your data & devices**. The synced copy on our server is deleted, and each device keeps what's stored on it. - **Delete only your cloud backup:** **Settings › Your data & devices › Delete cloud backup**. The copy on our server is deleted, and everything on your phone stays. - **Stop partner sharing:** go to **Settings › Share with a partner** and stop sharing. The summary is deleted from our server. - **Switch nudges off:** **Settings › Reminders › Nudge me when I've been away**. Your nudge record and notification tokens are deleted from our server. - **Delete a post or reply:** open it in the community and choose **Delete**. It's removed for everyone immediately, and deleting a post also deletes the replies under it. - **Unblock someone:** people you've blocked in the community are listed in **Settings › Privacy settings**, where you can unblock them. - **Sign out:** **Settings › Your data & devices › Sign out** leaves your data on the phone and, if you used sync, in the synced copy. It stops syncing on that device and doesn't delete your account. ## If you no longer have the app Email hello@myruva.co with the subject "Delete my Ruva account". To help us find the right data, include whatever you have of: - the email address of the Google, Apple or email account you linked, ideally by writing from that address (if you hid your email with Sign in with Apple, the private relay address Apple created) - your partner code, if you shared a summary with someone - roughly when you posted in the community and what a post or reply said Any one of these lets us find the anonymous ID behind your data. We'll delete everything tied to it, as listed above, and confirm by email within 30 days. If you never linked an account, shared a summary or posted, your cloud backup (if you made one) is tied only to an anonymous ID on the phone that made it. Nobody, including us, can tell which backup is yours, and nobody else can read it. ## Health Connect Deleting your account in Ruva doesn't remove records Ruva wrote to Health Connect. To remove them, open Health Connect on your phone, choose **App permissions › Ruva**, and delete Ruva's data there. You can also turn off Ruva's access in the same place. The same goes for period days Ruva saved in Apple Health on iPhone or iPad: you can delete them and turn off Ruva's access in the Health app. ## Uninstall the app Uninstalling Ruva deletes everything it stored on your phone. It doesn't delete anything in the cloud, so delete your account in the app first. On iPhone, an iCloud or computer backup of your phone may still contain a copy of Ruva's data until that backup is replaced. ## Leave the waitlist The waitlist is closed, so nobody new is added to it. If you joined it, use the unsubscribe link in our email, or email hello@myruva.co from the address you signed up with. We'll remove it within 30 days. We delete the whole list within 90 days after the launch email anyway. ## What we keep - Records of support payments that tax and accounting law requires us to keep. Apple and Google also keep their own records of your purchases. - If we stopped a device from posting in the community, its anonymous ID stays on that list until we lift the restriction. After your account is deleted, the ID isn't connected to any of your data. - Copies in Google's internal backup systems, which are overwritten on Google's schedule, usually within a few months. Deleting your account doesn't cancel a monthly contribution. Cancel it in your App Store or Google Play subscriptions. ## Questions Email hello@myruva.co. Our [Privacy Policy](https://myruva.co/privacy) explains what we collect and your rights, and the [Consumer Health Data Privacy Policy](https://myruva.co/consumer-health-data) covers US state health data laws.